Identify your device
Which Samsung Galaxy do I have?
Find the model and variant before enquiring about a repair.
If you can still use the device
Open Settings and look for About phone or a similar entry. The name may vary with the software version. Note the displayed model name and, if needed, model number. A device name you chose yourself is not always enough to identify the model.
S series, Plus or Ultra?
The exact variant matters when choosing parts. Galaxy S24, S24+, S24 Ultra and S24 FE are different devices. Copy the full name rather than simply saying “Samsung S24”.
The screen stays black
Check the original packaging or proof of purchase. If you cannot find a clear model name, simply bring the device along. We can help identify it. You do not need to share an IMEI or serial number publicly.
Then check the repair price
Select the appropriate series and exact model in the price calculator. Not every repair or part variant is listed yet. We confirm availability and the work involved before you order.
Together, we find out what your device needs.
The initial diagnosis and estimate are free. Drop by during opening hours or reserve an appointment.
Reserve an appointment ↗(0711) 83 88 23 69