Identify your device
Which MacBook do I have?
The model and symptoms help us prepare for your enquiry.
If your MacBook starts normally
Note down the model name you know and, where available, details from System Information or your purchase documents. The screen size and approximate year of purchase also help with an initial enquiry. Simply tell us if you are unsure.
If the device will not start
Check the invoice or packaging without opening the device. After liquid exposure, do not start or charge it just to identify the model. Bring it in for diagnosis; we can identify the exact model together.
Describe the fault
Does the screen stay black, does the MacBook not respond at all, or does the problem only occur when charging? Tell us what happens and about any known previous damage. For charging issues, your usual charger may also help with diagnosis.
An individual quote rather than a flat price
For MacBooks, we quote after checking the model, damage and parts required. The initial diagnosis and estimate are free. Smartphone repair times cannot be assumed to apply to MacBook repairs.
Together, we find out what your device needs.
The initial diagnosis and estimate are free. Drop by during opening hours or reserve an appointment.
Reserve an appointment ↗(0711) 83 88 23 69